Human Capital Measurement

Employers, here's a daunting task: try to identify how effectively your company deploys human capital compared to other firms in your industry and peer group, as well as internationally.

Saratoga Institute is recognized as a leading source of human performance data, meaning it studies the financial impact of a company’s "human capital" – its people.

Did you know that:

• It takes up to three years to recover the cost of turnover of a good salesman



• The cost of many HR departments as a percent of total operating expense is so small it may disappear when rounding off numbers on a company's financial statement.



• Compensation is usually not the top reason employees leave a company.

Examples of ways Saratoga Institute has helped clients

• A major telecommunications company participating in Saratoga Institute’s Human Resource Financial Report, was able to use data collected and analyzed to successfully forecast its workers’ compensation and identify opportunities for cost reduction in several other functional areas.



• Using Saratoga Institute’s Retention Strategy Service over a two year period, one of the largest retailers in the United States significantly reduced turnover and operational expenses while increasing customer service.



• The HR Department of a major toy manufacturer using Saratoga Institute’s HR Effectiveness Survey and Human Resource Financial Report realized a 7:1 return on investment in HR through intervention in staffing, retention and benefits.



• A large international high technology firm headquartered in Silicon Valley using Saratoga Institute information learned how to restructure its international HR organization to be a strategic partner.

The Father of human performance benchmarking

Founder and president, Dr. Jac Fitz-enz is recognized as the "father of human performance benchmarking." Saratoga Institute has built relationships with highly respected organizations such as the Society for Human Resource Management (SHRM), the American Productivity and Quality Center (APQC), the International Quality and Productivity and Quality Center, the Conference Board, Peoplesoft, Inc. and Resumix, Inc.

Dr. Jac Fitz-enz has written several books on various aspects of human capital management, including: "How to Measure Human Resources Management," "The 8 Practices of Exceptional Companies," "Benchmarking Staff Performance," and "Human Value Management."